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Author: Paul Anderson
How to Keep Your Customers Happy
Let's accept the fact -- the current market is extremely competitive and in order to survive in this hostile condition you constantly have to look for ways to engage your customers.
How to Have Your Sales Team Love the CRM
Sales Tools and Sample Documents
The success of sales force automation software largely depends on its acceptance by the sales team. Find out how you can motivate your sales representatives to use the CRM.
Customer Engagement: Why You Must Bother?
Today customers are more informed -- they check prices, compare services and read reviews online before making a purchase. Advent of internet and thereafter of social media has completely transformed the way customers used to think/behave.